Refund Policy

Refund Policy

We accept returns within 14 days of delivery. Items must be unworn, unwashed, and in original condition with tags attached and returned in their original packaging. Final sale items are not eligible for return.
How to Return:
1. Email shopbayvie@gmail.com within 14 days with your order number and reason for return.
2. Follow the return instructions provided by our team.
3. Ship your item using a trackable method. Return shipping costs are the customer’s responsibility.
Refunds & Exchanges:
Refunds are processed within 5-7 business days after receiving the return and will be issued to the original payment method.
To exchange an item, return the original and place a new order.
Damaged Items:
If you receive a defective item, contact us within 48 hours for a replacement or refund.
For any questions, email us at shopbayvie@gmail.com