Shipping policy
Bayvie Shipping Policy
At Bayvie, we aim to make your shipping experience smooth and stress-free. Please review our policy for details on processing times, shipping methods, and delivery expectations.
1. Processing Times
-
Standard Orders: Processed within 1–3 business days of purchase.
-
Peak Seasons: During holidays or collection launches, processing times may be slightly longer.
-
Custom & Pre-Orders: May require additional time; see product descriptions for specific timelines.
2. Domestic Shipping
We ship within the United States via USPS and UPS. Delivery times depend on your location and the carrier’s schedule.
3. International Shipping
-
We currently offer international shipping to select locations.
-
Customers are responsible for customs fees, duties, and taxes in their country.
-
Delivery times vary and may be delayed due to customs processing.
4. Shipping Notifications
-
You’ll receive an email with tracking details once your order ships.
-
Tracking updates may take up to 48 hours to appear.
5. Lost or Delayed Packages
-
We are not responsible for delays caused by carriers, weather, or unforeseen events.
-
For lost or delayed packages, please contact the shipping carrier directly using your tracking number. We’re happy to assist if further help is needed.
6. Incorrect Address
-
Please double-check your shipping details before placing an order.
-
If a package is returned due to an incorrect address, reshipping fees will apply.
7. Damaged or Missing Items
If your package arrives damaged or an item is missing:
-
Contact us within 7 days of delivery at shopbayvie@gmail.com
-
Include your order number and photos of the damage.
8. Contact Us
For any shipping questions or concerns, email us at:
shopbayvie@gmail.com